:-)
 We Are Keeping Netflix Profiles |
| Dear Spring,
You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are. We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you. -Your friends at Netflix |
Comments(5)
Well, damn! Way to go! Wouldn’t you love to know how many clients bitched, how many of these letters they sent? Power to the people!
w00t
You should send this to the Consumerist. It’s rare when a company listens to their customers.
You’re a consumer knight!
Somebody beat me to it.